Job Title: Night Support Assistant (Supported Housing)Contract Type: PermanentSalary: £24,627 per annum, plus 10% night shift allowanceWorking Hours: 37.5 hours per weekWorking Pattern: 4 nights on, 4 nights off Location: Jamaica St, BristolThis role does not involve providing personal care. The role is to support vulnerable adults at risk of homelessness. Please make sure you demonstrate your skills and experience for this role in your CV and cover letter.The difference you will make as a Night Support Assistant (Supported Housing)This role is based at Jamaica Street Hostel in Bristol. This service provides emergency accommodation for customers aged 18+ who are experiencing homelessness, as part of Bristol City Council’s homelessness provision.Customers may have complex needs such as substance misuse, addiction, homelessness, trauma and behavioural, physical and mental health needs.Working collaboratively as part of a committed team to deliver an outstanding service during the night. You will assist the support team in putting customers first and empowering them to achieve their goals and aspirations which will include a range of tasks that contribute to the safe and effective delivery of the day-to-day service.About youWe are looking for someone with:

An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs including personal experience of homelessness, rough sleeping, mental health issues or substance misuse
Experience of working in a team and communicating positively with other people
Ability to organise tasks and plan accordingly whilst dealing with people
Basic administrative and IT skills maintain records
Experience of working with vulnerable and diverse customer groups or individuals with complex needs would be an advantage

Why Riverside?At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:

Competitive pay & generous pension
28 days holidays plus bank holidays
Flexible working options available
Investment in your learning, personal development and technology
A wide range of benefits

Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.

Night Support Assistant Supported Housing

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