Parts Sales Advisor

JA1418 – Parts Sales AdvisorLocation – BristolType – PermanentSalary - £27,839Overview:We are currently recruiting for a Parts Sales Advisor to join our client’s national vehicle business. The successful candidate will spend their first 2 days in the business, attending our client’s fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about their business before you start your new role.Job Purpose:To drive the standard in customer care and maximise customer satisfaction by ensuring all Smart Repairs undertaken are on time and of the highest standard of quality. To motivate technicians to ensure a high level of productivity and quality. You’ll demonstrate the Company’s Purpose, Principles, and Ambition (PPA) in all dealings with colleagues, customer and prospects.Key Responsibilities:

• Meet and exceed sales targets by providing a consultative sales solution to internal and external customers.
• Deliver the necessary level of sales by educating customers in the range of parts and accessories appropriate for their needs.
• Proactively identify new customers and build an effective and profitable relationship.
• Retain existing customers through effective customer management techniques.
• Maintain electronic and paper records, and ensure they are always up to-date.
• Promote and maintain a high standard of customer satisfaction in line with the Company’s PPA.

Skills & Experience:

• Core Maths and English qualifications.
• Sound telephone and communication skills.
• Elementary knowledge of IT, e.g. Microsoft Office.
• Evidence of proactive sales activity in a commercial environment.
• Evidence of customer management and development in a commercial environment.
• Evidence of ‘Right to work in the UK’

Benefits:

• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Ford Privilege vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website

Requirements:

• Please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for.
• We encourage applications from people with diverse backgrounds and experiences. We want all our colleagues to bring their whole self to work and that starts with you.
• Our client’s Network Groups support us in allowing for every colleague to respect and care for one another no matter what... be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone.  We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.
• To request any adjustments, please ask this during the application stage or contact the Recruitment Team.
• Happy to Discuss options of FLEXIBLE WORKING. To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment. Although we may deem this may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.
• Our client is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.