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Rate: £12.74 PH
Location: Bristol
Hours: Full-time
Start date: Immediate until 31st October, with the possibility for an extension
The Role:
As a Front of House Receptionist, you will be the first point of contact for our visitors and guests, providing a warm and professional welcome that reflects our company's high standards. You will thrive in a fast-paced environment, delivering exceptional service from the moment guests step into the office. Your role is critical in creating a positive first impression of the company's friendliness and professionalism.
Key Responsibilities:
Reception & Guest Services:
- Greet and welcome all visitors and guests, ensuring a prompt and professional sign-in process.
- Pre-register visitors in office systems to streamline their arrival experience and, where applicable, send pre-arrival information.
- Provide a thorough health and safety induction for visitors and contractors.
- Manage access control, issuing keys or passes to authorized personnel and reporting any security concerns.
- Offer Wi-Fi access, refreshments, and cloakroom services as needed.
- Communicate visitor arrivals to relevant staff and ensure guests are escorted or met promptly.
- Keep waiting guests informed of any delays and ensure they are comfortable during their stay.
Meeting Room & Hospitality Management:
- Review daily meeting and visitor bookings, ensuring requested room layouts and facilities (hospitality, additional equipment) are arranged.
- Book and serve hospitality lunches and refreshments, ensuring all deliveries are received and stored appropriately.
- Prepare and serve refreshments for visitors as needed.
Key Skills & Requirements:
- Ability to work independently under general supervision while exercising sound judgment.
- Strong interpersonal, verbal, and written communication skills.
- Excellent organizational skills and attention to detail.
- Proven ability to work as part of a team in a fast-paced environment.
- Proficiency in Microsoft Word, Excel, and Outlook.
Please note that this role is advertised through Morson on behalf of our client, only shortlisted candidates will be contacted.
BS1 6NB
