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We are looking for an administrator interested in exploring an exciting new opportunity within transport. The role will be supported with full training and will involve completing activities to ensure efficient and timely delivery of goods as well as providing exceptional customer service and support to colleagues and clients in a fast-paced and dynamic environment.
Shifts are any 5 from 6 (Monday to Saturday) with a weekly rotating shift on 04:30 to 13:00 and 12:30 to 21:00
Salary 27,000 pa
- Coordinate the scheduling and dispatching of vehicles, drivers, and equipment to support efficient and timely delivery of goods to customers across the UK.
- Co-ordinate regular maintenance and repairs for all company vehicles to ensure compliance, safety, and reliability.
- Maintain accurate records of transport activities, including mileage logs, fuel consumption reports, and delivery documentation, to support billing, invoicing, and reporting requirements.
- Identify and resolve transport issues in a timely manner, such as delays, route deviations, and vehicle breakdowns.
- Promote a culture of safety among transport staff, enforcing safety procedures, policies and addressing any safety concerns promptly.
- Handle customer queries, complaints, and escalations, demonstrating a customer-centric approach and striving to deliver exceptional service and satisfaction.
- Collaborate with all operational stakeholders to achieve shared objectives.
- Generate reports on operational performance, including but not limited to key metrics such as OTIF, fuel consumption, and maintenance costs.
- Accountable for checking tools and equipment to ensure that work can be carried out safely and efficiently.
- Collate and distribute regular operational updates, keeping all stakeholders informed, aligned, and engaged.
- Identify opportunities for process improvement and efficiency gains in operational performance.
- Experience as Administrator
- Excellent IT, Microsoft Office, in particular MS Excel & MS Outlook.
- Strong communication skills
- Organised and able to prioritise
Our Culture & Benefits
In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.
Our people are at the core of our business and what makes Wincanton great. Thats why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.
Be a part of our values; Were Thoughtful, Were Aiming High and Were Prepared.
Our Commitment
We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application.
Find out more: Wincanton champions a diverse workforce
