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Travel Consultant

C&M Travel Recruitment
Posted 23 days ago, valid for 6 days
Location

Bristol, Gloucestershire BS35 1DJ, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A well-established retail travel company is seeking a Travel Consultant to join their growing team.
  • The role offers a salary range of £25k to £26k plus commission, with an on-target earnings (OTE) of up to approximately £35k.
  • Candidates should have experience in retail sales or as a travel consultant, along with a passion for travel.
  • Key responsibilities include providing personalized customer service, booking travel arrangements, and maintaining strong relationships with suppliers.
  • The position is office-based, requiring Monday to Friday hours with some Saturday shifts, and involves a focus on delivering exceptional travel experiences.

Travel ConsultantThis well established retail travel company have a reputation for providing a truly professional service, and their team of experts are skilled at providing a personalised approach to match customers to their dream holidays. They now have a new opportunity for a Travel Consultant to join their growing retail team. Salary of £25k to £26k plus commission with an OTE of up to circa £35k. Candidates with experience in retail sales with a passion for travel will also be considered.

Travel Consultant - Role & Responsibilities:

  • Provide a friendly, professional service to customers both face to face or over the phone to determine travel needs, budget and preferences.
  • Use sales ability to book all elements of the trip including upselling extras such as transfers, excursions, and insurance etc.
  • Provide advice to customers using expert knowledge of destinations, cultures, weather and activities.
  • Offer a customer focused after sales service, to collect payments, deal with any questions and handle any amendments & cancellations etc.
  • Build and maintain excellent relationships with suppliers and tour operator partners.
  • Conduct own research to build and main strong destination knowledge and stay abreast of industry trends.
  • Maintain an accurate record of bookings, payments, transactions, phone calls and meetings.
  • Represent the company as required to attend travel events & conferences.

Travel Consultant - Skills & Experience Required:

  • Experience working as a travel consultant, or in retail sales with a passion for travel and / or have studied travel & tourism.
  • Knowledge of popular holiday destinations.
  • Ability to deliver high quality customer service and passion for creating exceptional travel experiences.
  • A genuine passion for travel, and an interest in following travel trends and events.
  • A positive approach with experience and success in a sales role.
  • Excellent communication skills, both written and verbal and numerical competence.
  • Exceptional customer service skills.
  • Strong attention to detail and accuracy skills.

Travel Consultant -Additional information:

  • Salary dependent on experience, £24k to £26k basic plus commission, OTE up to circa £35k.
  • 100% office based in retail travel store.
  • Working Monday to Friday 9 to 5.30 with 1 in 3 Saturdays 9 to 1.30 (half day off in lieu)
  • Regular fam trips

Please apply for the position of Travel Consultant online or email your cv to

Don't keep a good thing to yourselfWe grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.