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Signature Bristol are recruiting for a Travel Operations Coordinator to join a prestigious client based near Bristol Airport on a permanent basis.
This company has a long track record of providing top tier, best in market service that exceeds expectations in their industry. They are now looking for an ambitious and proactive individual to join the team as a Travel Operations Coordinator.
About the role
As a Travel Operations Coordinator, you'll be responsible for coordinating the entire commercial operation, acting as a project manager, to deliver successful client experiences. This is a dual role combining sales and operations, providing variety in your day-to-day responsibilities.
• Work within a regulated environment with high-end clientele
• Each day you may be assigned to either sales or operations duties
Salary and Benefits
• £28,000 per annum
• Company pension scheme
• Flexibility of a 4 on, 4 off shift pattern
• Free onsite parking
• Opportunity to earn more with extra on-call shifts
Working arrangements
• Full time
• 8am to 8pm
• 4 days on, 4 days off shift pattern with rostered on-call duties
• Office based (Own transport is ESSENTIAL due to no public transport connections)
Responsibilities:
• Respond to queries over phone or email, looking into feasibility, sale and management of all trip requests
• Maintenance of location data and administrative support for the quote management system
• Prepare and communicate appropriate travel documents
• Working closely and confidently with clients, whilst maintaining a high level of confidentiality and discretion
• Liaising with the operations team, third party providers, finance, and management to ensure all necessary aspects are in place, including:
o Securing required bookings and services
o Arranging client catering and transport
o Arranging transport and hotels
o Circulate travel briefs to clients
Working environment
• Fast-paced environment requiring excellent memory retention and attention to detail
• Project-based work where each booking is treated as a distinct project from planning to completion
• Customer service focused
Experience required
• Experience within a role where a high level of coordination is needed. This could be lettings, recruitment, events, operations, or anything similar
• Previous experience managing projects with multiple moving parts
• Accuracy and attention to detail are critical
• Excellent communication (written and verbal) with a friendly telephone manner
• Strong organisational skills with a proven ability to successfully multitask in a fast-paced environment
• High degree of competency in MS Word and Excel, along with experience of Outlook
Is this role right for you?
• You thrive in environments where changes can happen right up until the last minute
• You're flexible and "go with the flow" when plans need to be adjusted
• You're seeking a career path, not just a job, where you can learn and progress
• You enjoy being part of a supportive team and aren't afraid to ask for help when needed
• You have a bright personality with excellent telephone manner
• You are diligent with great attention to detail
Additional requirements
• Access to your own transport is essential
• Must have the right to live and work in the UK
• Must be able to satisfy the requirements of a criminal record check
If this sounds like the role for you, please apply today!
Whilst we will endeavor to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.
