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Zendesk Engineer/Zendesk Optimisation Specialist

Robert Half
Posted 13 hours ago, valid for 4 days
Location

Bristol, City of Bristol BS6 5EX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Zendesk Engineer with a focus on building, innovating, and optimizing the Zendesk platform globally.
  • Candidates should have at least 3 years of experience with Python, SQL/MySQL, APIs, and GIT, along with proven experience in configuring and customizing Zendesk or similar CRM systems.
  • The role involves developing custom applications, leading frontend development, building secure APIs, and optimizing performance.
  • The job offers the opportunity to work on impactful projects in a fast-paced environment and may require occasional out-of-hours work.
  • Salary rates are dependent on experience, qualifications, and training, with specific figures not disclosed in the job listing.

?? Zendesk Engineer - Build, Innovate, and Optimise! �?

Are you a Zendesk expert with a knack for problem-solving and development? Do you love creating custom applications, integrations, and seamless user experiences? Join us as a Zendesk Engineer, where you'll play a key role in enhancing and expanding my clients' Zendesk platform globally!

?? What You'll Do

As our Zendesk Engineer, you'll:? Develop and customise Zendesk solutions to improve customer support processes.? Lead all things frontend development, implementing Python/SQL solutions.? Build secure APIs and integrations to connect third-party tools.? Optimise performance, troubleshoot issues, and enhance custom code.? Work with Product Managers & Engineers to refine and implement solutions.? Ensure best practices in development, testing, and deployment.

�? What You Bring

�? 3+ years' experience with Python, SQL/MySQL, APIs, and GIT.�? Proven experience configuring & customising Zendesk (or similar CRM/ticketing systems).�? Background in agile, product-focused teams.�? Strong problem-solving skills and a passion for delivering business value.

?? Why Join Us?

?? Be a Zendesk expert-shaping its global rollout!�? Work on impactful projects in a fast-moving, innovative environment.??? Own the frontend development and contribute to meaningful tech solutions.

?? Occasional out-of-hours work may be required for key projects.

Ready to take Zendesk to the next level? Apply now! �?

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.