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The Downs Veterinary Practice is looking for a Receptionist/Administrator to join the team in a 1st opinion and referral small animal practice in a highly desirable part of Bristol.
The ideal candidate will have excellent communication and computer skills and be able to demonstrate professionalism and integrity with a compassionate and caring approach. The ability to confidently work both as a team player and independently with initiative and a positive attitude is essential.
The role demands accuracy and efficiency, necessary for this demanding multitasking position.
The main duties include:
- Providing exceptional front of house service to the clients and the best care possible to their pets
- Promptly and efficiently taking telephone calls
- Liaising with veterinary practices and surgeons regarding referral cases
- Maintaining high standards of accuracy with computer data input
- Diary management
- Completing and submit pet insurance claim forms
- Cash handling and reconciliation
- Plus many other general reception and administrative duties
Hours of work are shift based between 8:00am and 7:00pm Monday to Friday with a Saturday morning 9am-12pm on a rota basis.
Full time hours are preferred but part time hours would be considered for the right candidate.
