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Customer Service Advisor - On-site
Location: Northampton, NN6
Position: Temporary, Full Time (8 weeks)
Working Hours: 8:00am - 8:00pm, Monday to Sunday (shift pattern)
Pay: 11.44 per hour
Drivers preferred due to remote location!
Are you passionate about delivering excellent customer service and looking for a rewarding temporary opportunity? We are currently recruiting for a Customer Service Advisor to join our dynamic team in Northampton. This is a full-time temporary role, offering a variety of shifts between 8am and 8pm, Monday to Sunday.
As a Customer Service Advisor, you'll be the first point of contact for customers, assisting with inquiries, resolving issues, and providing information about our services. You'll be part of a supportive team, and no two days will be the same!
Key Responsibilities:
- Responding to customer inquiries via phone, email, or chat
- Providing accurate and helpful information to customers
- Resolving customer complaints or issues efficiently and professionally
- Ensuring all customer interactions are handled with care and respect
- Maintaining a high level of product knowledge to assist customers effectively
- Updating customer records and processing requests
Ideal Candidate:
- Excellent communication skills and a positive attitude
- Previous experience in a customer service or call centre environment is desirable
- A team player with the ability to work independently
- Good problem-solving skills and attention to detail
- Ability to work flexible shifts within the operating hours (8am - 8pm, Monday to Sunday)
- A customer-first mindset and a professional approach to every interaction
If this role sounds of interest to you, please apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
