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Customer Service Administrator

Connect2staff
Posted 9 hours ago, valid for a month
Location

Broadstairs, Kent CT10 2RW, England

Salary

£25,000 - £26,000 per annum

Contract type

Part Time

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Sonic Summary

info
  • The role involves organizing the Manager's diary, handling email responses, and maintaining schedules effectively.
  • Key responsibilities include depot inspections, sourcing goods, reporting incidents, and managing operational teams' workloads.
  • Candidates must have prior admin or customer service experience and own transport for occasional meetings.
  • Proficiency in Word, Excel, and Outlook is required for this position.
  • The salary for this role is competitive, and applicants should have at least 2 years of relevant experience.

East Kent

The Role

You will help organise the Manager's diary, handle email responses, and ensure meetings and schedules are well-maintained.

Duties:

Key administrative responsibilities. This will include; depot inspections, site inspections, sourcing and ordering of goods, reporting on incidents.

Assisting in the daily and weekly scheduling and management of the operational teams' workload.

Liaising with customers and the operational teams daily to resolve any concerns, difficulties, or issues, and recording all progress on our CRM system.

The regular use and updating of our various systems, including a Customer Relationship Management (CRM) tool, Asset Management tool (Itemit)

Acting as support and deputy for the Regional Contracts Manager as required.

Candidate Requirements

Admin/customer service experience required

Own transport due to attending meetings occasionally

Proficient in using Word, Excel, and Outlook effectively

To apply please email your cv to (url removed)

CSG Recruitment Solutions is a trading style of Commercial Services Trading LTD - A company wholly owned by Kent County Council. CSG Recruitment Solutions is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

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