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Customer Service Administrator

Insight Select
Posted a day ago, valid for 23 days
Location

Bromley, Kent BR1 1RW, England

Salary

£21,000 - £23,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service Administrator located in Bromley with a salary range of £21,000 to £23,000.
  • The role involves providing administrative support throughout the customer interaction process, including handling calls and correspondence.
  • Candidates should possess excellent telephone and customer service skills, along with strong written and verbal communication abilities.
  • Experience with computer programs and a keen attention to detail are essential for this position.
  • The company offers 25 days of holiday plus bank holidays, a bonus scheme, and hybrid working options.
Customer Service Administrator / Bromley / 23,000

My client who is a leading Financial Services company are based in Bromley are currently seeking a Customer Service Administrator to join their passionate customer centric team. This role is to provide administrative support to all from initial customer contact through to completion.

Role & Responsibilities

  • Taking customer calls, assessing enquiries and responding to requests
  • Responding to customers correspondence by letter and email
  • Liaising with Customers, third parties and internal departments
  • Process all applications on the system in line with procedures
  • Work as a team and ensure customers receive an outstanding service
Essential Skills & Experience
  • Excellent telephone manner and customer service skills
  • Strong written and verbal communication skills
  • Experience with working with computer programs
  • Strong attention to details and organisation skills
  • Work well with in a team
Package
  • 21,000 - 23,000
  • 25 days holiday + bank holidays
  • Bonus scheme
  • Hybrid working

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.