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Key Responsibilities
- Uncovering and identifying new business sales opportunities, for new and existing customers.
- Identifying appointment opportunities and setting appointments for existing, lapsed, and new customers.
- Ensuring monthly sales targets are achieved, along with other activity-based targets.
- Using marketing campaign information to contact customers in a controlled way
- Managing the CRM system effectively, ensuring all relevant customer information is entered onto the system, accurately and on time.
- Ensuring monthly sales targets are achieved, along with other activity-based targets
- To sell the full range of products and services, pro-actively up-selling and cross-selling new products, and services to these customers
- Carrying out other duties as requested by the team on a business need basis
- Ensuring the highest standard of professional conduct and service both to customers and colleagues
Essential Experience / skills
• A Successful track record within sales, ideally gained within the telecoms industry
• Evidence of meeting/exceeding sales targets, and understanding of target deadlines
• Enthusiasm and driven for success
• Excellent telephone manner
• Understanding and experience in the B2B market
• Ability to create new sales opportunities
• Excellent communication and rapport building skills
• Ability to negotiate and close high contract value deals
• Good IT skills including the use of CRM databases
• Accurate and timely data entry skills
• Evidence of being able to recognise sales opportunities
• Can demonstrate ability to handle high workloads and prioritise tasks
• Proficient in Word, PowerPoint, Excel, Outlook, and CRM systems in particularly Salesforce
Competencies:
• Self-motivated and a hunger to succeed.
• Enjoys working with customers to build positive relationships
• Flexibility towards tasks
• Friendly attitude and flexible approach to communicate with and manage demands from different people at all levels
• Able to learn and develop new skills
• Ability to work independently and proactively
