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Due to continued growth an established property company have an opening for a Customer Service Administrator.
The role involves acting as first point of contact for residents and clients to schedule repairs, working as part of a friendly team with opportunity to develop within the organisation, you must be available for an immediate start.
Temp to Perm | Salary: £25,000 p/a | 8am start
Free onsite parking
Key Responsibilities:
- Schedule and coordinate repair works
- Answer telephone calls from residents and clients regarding repairs
- Generate and distribute job sheets and correspondence regarding individual jobs
- Collate all relevant information regarding individual jobs
- Order parts as requested by operatives
- Allocate work to operatives in conjunction with supervisors and managers
- Liaise with customers and operatives regarding job completion and return visits and enter the information onto the IT system
- File and maintain paperwork in accordance with quality assurance procedures
Key Skills
- IT literacy including Word, Excel, PowerPoint, & Email (Intermediate level)
- Verbal & Written communication skills
- Excellent Organisational Skills and an ability to work under pressure
