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1st/2nd Line IT Support Engineer

Recruitment Solutions
Posted 7 days ago, valid for 11 days
Location

Bromley, Kent BR2 9HT, England

Salary

£25,000 - £30,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An experienced IT support professional is sought to join a progressive legal practice in Kent and London.
  • The role involves providing 1st and 2nd line support, diagnosing hardware/software issues, and training staff.
  • Candidates should have at least 2 years of IT support experience, preferably in a professional or legal setting.
  • The position offers a competitive salary ranging from £25,000.00 to £30,000.00 per year, along with benefits like a company pension and sick pay.
  • This full-time, permanent role requires in-person work in the Bromley area and candidates must live within easy traveling distance.

Job Description

Exciting opportunity for an experienced IT support professional to join a progressive and innovative legal practice with offices in Kent and London!

Role Overview:

Joining a motivated team, your responsibilities will include but are not limited to:

  • Providing 1st and 2nd line support to end users
  • Diagnosing and resolving hardware and software issues
  • Assisting with equipment setup/ experience with Microsoft Office Suite
  • Conducting routine maintenance checks
  • Ensuring system security and compliance
  • Training staff
  • Creating and maintaining user guides
  • Liaising with third-party vendors
  • Participating in various projects
  • Performing other duties as required
  • Microsoft Office Suite

Ideal Candidate:

The ideal candidate will have a minimum of 2 years' experience in IT support, preferably within a professional or legal environment. They should be proactive and possess excellent communication skills.

Benefits:

  • Competitive salary (£25,000.00-£30,000.00 per year)
  • Company pension
  • Sick pay
  • Excellent benefits
  • Modern offices
  • Opportunities for personal development

Additional Information:

  • Job Types: Full-time, Permanent
  • Work Location: In person (Bromley area)
  • Application Questions:
  • Do you live within easy traveling distance of Bromley?
  • Education: GCSE or equivalent (preferred)

Experience:

  • Technical support: 1 year (preferred)
  • Customer service: 1 year (preferred)
  • Must drive

Apply now for immediate consideration!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.