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Trainee Technical Helpdesk Engineer - £25,000 - South East London
If you're passionate about IT and looking to transition into a career with plenty of progression and training opportunities, we've got the perfect role for you!
Job Description
We're hiring for a Trainee Technical Helpdesk Engineer with a leading company in the healthcare education sector. This is an excellent opportunity for exposure to leading virtualisation technology and grow with a company that invests in professional development.
Responsibilities Include:
- Assisting customer base with hardware and software issues. This can range from installation, troubleshooting, maintenance, part assembly & more!
- Liasing with customers translating complex, technical terminology into concepts and phrases that are easily understandable.
- Confidence and clear articulation when providing phone support.
- Working with the entire team to ensure all issues are succesfully resolved and all hardware is maintained.
The Ideal Candidate Will Have:
- A BA/BSc with honours.
- Interest in the healthcare space, sharing enthusiasm on the mission being delivered by the company.
- Strong attention to detail is a necessity... accuracy when providing support, writing reports, documenting hardware etc.
- Organisation skills.
- Strong understanding of Microsoft products such as Excel, Word, Outlook, Powerpoint etc. (Salesforce knowledge is beneficial).
- Realistic ability to commute to the office 5 days a week.
- A positive, charismatic attitude is essential.
In Return:
- Full training by senior team and mentorship to build your knowledge & skills.
- Clear path to progression onto senior and field service roles.
- Practical access to leading technologies in the healthcare training space.
- Investment in professional development (certifications, accreditations etc).
This is a brilliant role if you're looking for a company where you can grow and develop your career. If you're passionate about technology and want to build out a career for yourself... this is the role for you!
Interviews for this role are commencing immediately so do not hesitate to apply!
Trainee Technical Helpdesk Engineer - £25,000 - South East London
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