- Coordinating urgent and routine repairs and maintenance
- Liaising with trades people/contractors and keeping customers up to date
- Organising safety inspections and managing remedial works
- Liaising with landlords following regular property visits
- Assisting customers with general tenancy queries
- Carrying out weekly partnership calls with colleagues and welcome calls with new customers
- Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners
- Providing a first-class service to maximise customer retention
- Ensuring personal and team deadlines are met, service levels maintained and KPI’s achieved
Back to searchJob DescriptionSalary - £23,150 per annumLocation – BromleyDays & Hours – Mon – Fri, 8:45am – 5:30pm (1 hour lunch) + 1 Sat in every 4, 9am – 1pmEmployment Type – Full-time, permanentWe are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Property Administrators play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we`re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service!The role of a Property Administrator:As a Property Administrator you will be fully managing your own portfolio of properties across any of our 60 brands, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include:
Property Administrator
Countrywide HQ
Posted 6 days ago, valid for 17 days
Bromley, Kent BR2 9HT, England
£23,150 per annum
Full Time
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Sonic Summary
- The position offers a salary of £23,150 per annum and is based in Bromley.
- Candidates should have a background in property or be looking to start a career in the industry.
- The role requires great communication and relationship skills, with a focus on delivering quality customer service.
- Property Administrators will manage their own portfolio of properties, ensuring customer satisfaction and maintaining service levels.
- This is a full-time, permanent position with working hours from Monday to Friday, plus one Saturday every four weeks.