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- Coordinate Internal Operations: Manage daily tasks to ensure smooth collaboration across departments.
- Sales Process Management: Support and refine sales procedures for consistency and efficiency. Develop and document sales procedures to maintain consistency and alignment with company objectives.
- Sales and Production Coordination: Act as the main point of contact between sales and production teams, ensuring accurate communication of order details, timelines, and customer needs.
- Order Management: Oversee order processing, ensuring accuracy and timely updates in the CRM system.
- Forecasting & Planning: Work with sales and purchasing teams to align production schedules with demand forecasts.
- Project Management Support: Assist with internal projects by tracking progress, managing timelines, and allocating resources.
- Communication & Liaison: Foster effective communication between teams and resolve any operational queries.
- Documentation & Reporting: Maintain records of operational procedures and provide regular updates on activities and project statuses.
- Skills:
- Exceptional organisational and time management abilities.
- Strong written and verbal communication skills.
- Analytical mindset with problem-solving capabilities.
- Ability to multitask in a fast-paced environment.
- Experience within a similar role is required (such as Sales Administrator, Coordinator, Scheduler or Sales Order Processor).Â
- Attributes:
- Detail-oriented and proactive.
- Collaborative and a strong team player.
- Adaptable and flexible in a dynamic environment.
