Job Title: Credit ControllerLocation: BromsgroveWorking Hours: 9am to 5pm, Monday to Friday Salary: £27,000 - £30,000About the Role:My client is seeking an experienced and proactive Credit Controller to join their finance team in Bromsgrove. In this role, you will be responsible for managing and collecting outstanding payments, handling client queries, and assisting with account reconciliations. You will be the main point of contact for payment-related issues, ensuring that accounts are maintained accurately and promptly.Key Responsibilities:

Oversee the collection of outstanding payments from clients, ensuring timely and effective follow-up.
Address incoming calls related to payment queries, account balances, and general enquiries, providing a professional and efficient service.
Process payments and provide clients with accurate and up-to-date account information.
Resolve direct debit issues, including payment failures and disputes, ensuring quick and efficient resolution.
Work alongside internal teams to assist in account reconciliations and ensure accurate financial settlements.
Investigate and resolve any discrepancies or issues with accounts, maintaining a high level of accuracy.
Generate reports on aged debt and debtor status to monitor the financial health of accounts.
Ensure consistent and timely follow-ups on outstanding balances, fostering strong relationships with clients.
Contribute to process improvement initiatives to enhance the efficiency of the credit control function.

Key Requirements:

Proven experience in credit control or a similar financial role.
Excellent communication skills, especially over the phone, with the ability to handle queries and issues professionally.
A collaborative mindset, with the ability to work effectively with internal teams to ensure financial accuracy and timely settlements.
Strong problem-solving and negotiation skills to resolve payment disputes and discrepancies.
High attention to detail with the ability to meet deadlines and work under pressure.
Proficiency in financial software and Microsoft Excel.

If you're a dedicated credit control professional with strong communication and problem-solving skills, please click ‘APPLY’ with your up to date CV or email your CV to .