- Will be the first point of contact for incoming calls, dealing with customer queries and problem solving.
- Preparation of quotes and orders.
- Handling the sales and after sales process, providing frequent updates throughout.
- Supporting the sales team where required.
- Communicate with customers and colleagues to ensure the whole process runs smoothly.
- Proficient with Microsoft Office and Computer Systems.
- Excellent telephone manner and experience within customer service.
- Ability to meet deadlines in a fast-paced environment.