Customer Service Administrator

Our client is looking  for a Customer Services Administrator to join a small but busy Customer Services department in Bromsgrove. You will be managing customer inquiries, processing orders and resolving issues. Our client really values its employees and customers so wants someone who prides themselves in strong customer service.Customer Service Administrator main duties :-Order processing – on average 30 orders a dayVerify customer purchase orders for accuracy, including delivery dates and pricing.Coordinate customer deliveries with the transport companies and issuing purchase order numbersInvoice processing – convert delivery notes into invoices  ensuring all necessary cross checks are performed.The successful Customer Service Administrator will have the following skills and experience:-customer service experience ideally within a fast paced manufacturing environmentStrong communication skills and excellent attention to detailStrong IT skills using various software applications for processing orders and invoices.Key problem solving skills for customers being able to anticipate customer needsExperience dealing with transport and deliveries of goods as well.In return you can expect to receive a basic salary of between £25,000- £28,000 depending on your skills and experience. Please click APPLY with your updated CV and I will be in touch soon.