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2nd Line IT Support

In Technology Group
Posted a day ago, valid for 18 days
Location

Bromsgrove, Worcestershire B61 8EX, England

Salary

£28,000 - £33,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The role of 2nd Line IT Support Technician is based in Bromsgrove, offering a salary of up to £33,000.
  • Candidates should have experience in providing second-line IT support and troubleshooting across various platforms.
  • Essential skills include proficiency in Windows Operating Systems, server management, networking fundamentals, and Azure cloud services.
  • The position requires a driving license for mobility to different sites as needed for customer support.
  • Strong problem-solving abilities and communication skills are crucial for delivering high-quality user support in a team environment.

Role: 2nd Line IT Support Technician
Location: Bromsgrove
Salary: 33,000


Are you an experienced 2nd Line IT Support professional looking for a permanent position in the bustling tech sector? Our client is seeking a dynamic individual to join their managed service provider team based in Bromsgrove. This role offers up to 33,000 and provides opportunities to work with diverse technologies including Windows environments, servers, networks as well as Azure services.

This opportunity isn't just about technical skills; it's also about mobility and customer focus-holding a driving licence is essential for this job since your expertise may be needed at different sites or locations.

Key Responsibilities:
- Provide comprehensive second-line support across various platforms.
- Troubleshoot issues related not only to desktops but also server infrastructures.
- Maintain and administer network systems within varied environments.
- Work confidently with cloud-based solutions such as Microsoft Azure.

Essential Skills Required:
Windows Operating Systems: Experience supporting users on windows operating system ensuring smooth day-to-day operations of PCs & laptops
Servers Management: Proficiency in managing server hardware/software which includes monitoring performance & troubleshooting problems
Network Fundamentals: Solid understanding of networking concepts enabling effective management of LAN/WAN configurations
Azure Cloud Services: Capability handling tasks associated with deployment & maintenance over azure platform

The ideal candidate will demonstrate excellent problem-solving abilities along with strong communication skills allowing them provide high-quality user support while collaborating effectively within our dedicated team environment. If you have the drive and experience we're searching for then please apply today!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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