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Post Team Supervisor
A fantastic opportunity to join one of the UK’s leading independent financial advisory and wealth management firms.
We have an exciting opportunity to join our existing Post team. We are looking for those of you who wish to grow with us as a business in our Bromsgrove office. You will join us on a full-time, permanent basis, to deliver excellent service by providing accurate, efficient and organised administration support and in return, you will receive a competitive salary plus a range of benefits.
Key Responsibilities as our Post Team Supervisor will include:
- Ensuring all items of post are allocated in accordance with internal policies and procedures.Â
- Ensuring post opening, sorting and scanning post are accurately placed into relevant files for Financial Advisers and Administrators to action.Â
- Liaise with internal departments to ensure post is processed in accordance with internal compliance (original signed documents are not misplaced resulting in a failure of TCF).Â
- Oversee group email distribution.Â
- Ensuring end of day filing is done and documents stored correctly, preventing loss of documents at all times. Â
- Postal re-directs, as a result of Joint Ventures are fully understood and complied with ensuring private and confidential items are not opened.  Â
- Photocopying/scanning general correspondence. Â
- Monitoring of incoming faxes and distribution of same. Â
- Dealing with enquiries from Financial Advisers and other members of staff when necessary. Â
- Managing and maintaining Financial Advisers’ stationery. Â
- Ensuring adequate stocks of general stationery including supply of toners for photocopiers. Â
- Point of contact for advisers, staff and 3rd party providersÂ
- Line management of all members of the Post Team.Â
- Manage the day to day performance of allocated individuals within the Post Team, ensuring that all activities are completed on an individual and team basis. Ensuring that the Operations Supervisor is notified in advance of any potential issues.Â
- Coaching and development of individuals within Post team Â
What we are looking for in our ideal our Post Team Administration Assistant:
- Effective organisational skills.
- Able to work to deadlines.
- Experience using Microsoft Word.
- Excellent interpersonal and communication skills.
- Must have a keen eye for detail.
- Willing to learn and develop.
- Availability to work full time from our Bromsgrove Head Office. Â
Benefits and Perks at AFH
Flexible working & holidays - Enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options and your birthday off. Plus, additional holiday days for long service.
Social perks - To recognise and celebrate employees' great work we are all invited to our annual Christmas and Summer parties.
Pension - We offer a contributory pension scheme with Royal London as well as death-in-service benefit.
Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year’s service.
Health and wellbeing - The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits.
Professional development - We are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals.
Shopping discounts - Our employees can choose from many retailers to get discounts or cashback on everyday purchases from our favourite high street clothing stores to our go-to supermarkets, as well as access to free online training courses.
With over 30 years of experience and more than 200 accredited advisers nationwide, AFH is one of the UK’s leading independent financial advisory firms.
If you or anyone that you know are interested in becoming a part of our growing community as our Post Team Supervisor get in touch and click ‘APPLY’ today or email us via . We look forward to hearing from you!
