Payroll Specialist

Our client has an opportunity for a Payroll Specialist to join them on a contract basis until October 2025. You will be responsible for working as part of the Payroll team, focusing on running end to end payroll processes for the main divisions in the UK, as well as providing specific services in relation to the Executive population and Share Administration.
In addition, you will be expected to deal with customers both on the telephone and via e-mail dealing with queries in a professional and proactive manner whilst maintaining a strong customer service focus.

Role: Payroll Specialist
Location: Broughton, Flintshire. Onsite requirement for the first month whilst training and then will have the option for 2 days at home maximum a week.
Clearance: BPSS required to start
Hourly Rate: 24 per hour via Umbrella, inside IR35

What you'll be doing:

• Be responsible for the accurate and timely running of all divisional payrolls from start to finish monthly.
• Be responsible for ensuring that all divisional payroll accounts with HMRC are correct, investigating any misbalances and dealing with remittances for all third parties.
• Provide expertise on escalated complex issues and queries for the HR and Payroll processing teams.
• Have a full understanding of the impact of Maternity/Paternity/Shared Parental leave/Sick pay on each divisional payroll to ensure compliance with statutory regulations.
• Have a full understanding of the P11D & P60 processes for all divisions to ensure that you can be both accountable for these key annual deliverables and deal with client and external body queries.
• Deal with HMRC in relation to Tax and National Insurance queries, this will include building a relationship with the relevant CRM.
• Executive population responsible for the contractual administration for the executive population using the Workday catch up user role.
• To be the focal point for managing and delivering the share scheme administration for all divisions.
• Proactively identify process improvements, engage with the relevant key stakeholders and own the full end to end process to ensure implementation.
• Stay up to date on relevant legislation and ensure that any forthcoming changes and potential impacts are highlighted to the leadership team.
• Where required delivering the details of these changes to the RO team and as a whole if required.
• Play a key and active part in the full change request process by demonstrating:
• An understanding of our payroll systems to enable you to support clients with required change request submissions.
• Become fully involved in the testing as required.
• Ensure that all required elements are fully tested.
• Demonstrate that you have reviewed testing evidence to ensure that all changes are both legally and payroll compliant.
• Be a key operational player within ad hoc projects by being an active participant in the project group, understanding clients' needs, understanding operational RO impacts and identifying and delivering relevant proposals and/or solutions

Requirements:

• Individuals must be both customer and results orientated with a sound logical approach to achieving tasks and objectives.
• Able to work using own initiative to develop effective solutions to problems.
• Must also be a team player and proactively assist other team members when needed.
• Have a strong 'personal branding' and demonstrate a 'can-do' attitude in all areas.
• Ability to work under pressure to agreed deadlines
• Be able to work autonomously with minimum supervision, self-motivated.
• Excellent interpersonal skills, be well organised and have a flexible approach.
• Committed to support continuous improvements.
• Organisational and planning skills are an essential part of the role.
• Pro activity and ownership of issues.
• Utilising escalation routes as appropriate to ensure that customer service is maintained.

EXPERIENCE & KNOWLEDGE

• Experience within a payroll environment for 500+ employees
• Experience of a computerised payroll system (SAP/ Workday knowledge would be desirable).
• Knowledge of PAYE, SMP, SPP, SSP, Student Loans, Pensions and other deductions - essential
• Proven customer service experience both verbal and written.

QUALIFICATIONS

• Recognised payroll qualification (CIPP or equivalent) would be desirable.
• A Levels or higher qualification would be advantageous

If you are interested in applying for this position and you meet the requirements, please apply!

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