I am currently working with an established client in Broughton looking for an experienced Payroll Administrator to join them on a contract running to November 25.

Role: Payroll Administrator
Location: Broughton
Salary: 21.28 per hour via Umbrella (Inside IR35)
Hours: 35 hours per week (4.5 days per week)
Clearance: BPSS & Clearance (completed by the client)

Responsibilities

To work as part of a payroll support and HR Administration team responsible for processing of a broad range of payroll-related transactions received from internal stakeholders, whilst adhering to Service Level Agreements.
To provide customer-focused support to UK-based colleagues on the telephone and via email on a broad range of payroll matters.
To provide daily support to internal and external stakeholders to enable the successful running of the payroll from start to finish and to also produce important HR correspondence for internal and external stakeholders, including employment references, Solicitor's reports and mortgage/rental operations.

Process Payroll related transactions from internal stakeholders, such as:

Detached Duty, Standby, On Call
Onetime payment submissions
Memberships, Loans, PASS scheme
Working Party Subsistence
P45 / New Starter Declarations
Settlement Agreements
Court Orders

Process Time related transactions from internal stakeholders, such as:

Overtime
Shift Changes
Sickness
Phased Return to Work
Time Savings Accounts, Salary Offset

Process HR Administration related activities:

Complete transactions in relation to all HR administration activities, for example references and solicitors' letters
Provide first level support to all clients on the flexible benefits platform.
Maintain e-pay tool and provide first line of support when dealing with stakeholder queries
Produce documents through mail merge for internal mail shots and divisional correspondence
Manage all aspects of the relationship with the external e-payslip provider

Experience & Knowledge Required

Experience within a payroll environment, with particular focus on payroll data input and handling payroll queries
Knowledge of PAYE, SMP, SPP, SSP, Student Loans, Pensions and other deductions.
Experience of a computerised payroll system (SAP would be desirable)
Experience of working in a busy office environment and performing a broad range of administrative duties
Proven customer service experience both verbal and written
Working knowledge of Microsoft Office, or G Suite, especially word processing and spreadsheet applications

Key Qualities

Customer focused and results orientated, with a logical approach to completing tasks
Be able to work using your own initiative and develop effective solutions to problems
Must be a team player and proactively assist other team members when needed
Ability to work under pressure to agreed deadlines
Work with minimum supervision, self-motivated
Excellent interpersonal skills, be well organised and have a flexible approach
Committed to support continuous improvements
Organisational and planning skills are essential to this role