Lift Service Supervisor - Newcastle

Lift Service Supervisor
Newcastle
Salary: £55,000

Company Overview:
We are a leading lift and escalator service company, committed to providing the highest standard of maintenance and repair solutions to our clients across the UK. With a strong emphasis on safety, reliability, and customer service, we are looking for a dedicated Lift Service Supervisor to join our growing team in Newcastle.

Job Summary:
As the Lift Service Supervisor, you will be responsible for overseeing a team of lift service technicians and ensuring the efficient delivery of lift maintenance and repair services. You will work closely with clients to provide exceptional service and will take a proactive approach to safety, technical troubleshooting, and team development. This role is ideal for a skilled supervisor with experience in the lift and escalator industry, looking to advance their career in a dynamic and supportive environment.

Key Responsibilities:

• Supervise a team of lift service technicians, providing guidance, support, and technical expertise.
• Coordinate and schedule maintenance and repair work, ensuring timely service delivery.
• Planning and supervising works, ensuring they are carried out safely and efficiently.
• Supervising and organising the day-to-day activities of your engineering team.
• Updating information and responding to messages using the company computer network.
• Processing service reports, callout reports, client/consultant survey reports, thorough examination reports and client correspondence.
• Investigating and reporting any accidents or incidents.
• Conducting technical surveys/specific risk assessments/release training.
• Communicating effectively with project managers, engineers and clients.
• Liaising with suppliers and sub-contractors to obtain spare parts and oversee specialist sub-contractors’ works.

The ideal candidate should have a:

• Strong understanding of lift maintenance, safety protocols, and relevant regulations. 
• Keen eye for detail to ensure all safety measures are followed.
• Current valid driving licence.
• DBS check will be required.

Qualifications:

• Proven experience in the lift or escalator industry, ideally in a supervisory or team leader role.
• NVQ Level 3 in Lift Maintenance or equivalent qualification (essential).
• Strong knowledge of lift systems, including electrical and mechanical components.
• Excellent troubleshooting skills with the ability to handle complex technical issues.
• Demonstrated commitment to safety and regulatory compliance.
• Strong organizational and time-management skills.
• Effective communication skills, with an ability to work with diverse teams and clients.
• Valid UK driver’s license (essential).

Benefits for the Lift Service Supervisor:

• Competitive salary, based on proven experience.
• Company vehicle or Cash Allowance scheme.
• Participation in the company profit share scheme, after a qualifying period.
• Stakeholder pension scheme.
• 25 days paid holiday, in addition to public holidays.
• Medicash Health scheme and Wellbeing scheme.
• Enhanced Maternity and Paternity Scheme, after a qualifying period.

If you are interested in this Lift Service Supervisor opportunity, please use the application link or contact Ravin Sanghera on (phone number removed) or (url removed).