Back to search
Ourclient is an established not-for-profit organization that specialize in providing homes for local communities.Due to expansion, they are now actively seeking to hire an experienced Repairs Project Manager.
As the Repairs Project Manager, you will be responsible for the delivery of day-to-day repairs or minor project related work intended to protect or improve the homes of their customers. You will work closely with tenants,seniormanagersandstafftodeliverexcellent,cost-effective building maintenance and improvement services.
The Repairs Project Manager will be readily available and eager to assist customers in a range of different scenarios, using your technical skill and experience to ensure that tenants are kept safe and their homes are well maintained.
Repairs Project Manager Responsibilities:
- WorkwiththeRepairsManagertosetkeyperformancetargetsandmilestonesfor allocated projects and monitor agreed deliverables to achieve expected outputs
- Managedaytodayworkorminorprojectworktominimiseexposureofbothfinancial andhealthandsafetyrelatedrisks.Takepartinroutinesduringofficehoursandfrom time to time outside normal office hours to provide an excellent responsive repairservice
- Have a thirst for value for money, ensuring that both large- and small-scale work is deliveredagainstapprovedbudgets,orbetterstill,underbudgetwithoutcompromisingquality
- Makesurethatallworkisdeliveredequitablyandfairlyandmaximisesthecapital value of assets
- WorkcloselywiththeRelationshipTeamandallotherstaffandstakeholdersto develop and deliver excellent services, putting to use new technologies
- Pursueexcellenceinallaspectsoftherepairsserviceandthewiderbusiness
- Makesureourtenantandleaseholdersinspireandinfluencethedesign,deliveryand outcome of everything we do
- Helpwithmakingsureourvision,missionandvaluesinfluenceeveryaspectofourbusiness.
- Haveagreatapproachtocustomerserviceputtingourcustomersattheheartofwhat you do.
- Givingtechnicaladviceandsupporttocolleagues,staffandotherstakeholders
- Managingspecificprojectsallocatedbyeithermobiletechnologyormanualallocation
- Overseeingthequalityofworkofcontractorsmakingsurewecomplywithallrelevant documentation, standards, good practice and guidance
- Reconciling and settling final accounts and valuations, paying responsive repair invoices,dealingwithcontractualdisputes,extensionsoftimeandvariationsand issuing relevant certification
- Providingprojectupdatereportsandpostprojectreviews
- Providingtechnicalrepairssupporttobothinternalandexternalcustomers,whichwill include site visits to inspect work, diagnosing defects, identifying solutions, investigating and resolving complaints and agreeing follow on works, as well as helping with home and estate inspections and mutual exchanges
- Playingyourpartinanofficecoverrotatoprovideappropriatetechnicalcoverand handover to the out of hours service
- Being involved in a rota system (usually one week in every nine) to provide ad hoc eveningandweekendphonesupportforcontractorsandcustomerswhenemergency situations arise. This may also require occasional on-site attendance of emergency worke.g.majorfires,floodsetc.actingonourbehalf.Youmayalsoberequiredtoact as support to other on-call staff where higher-level management input is needed or where escalation is required.
Repairs Project Manager Required Skills Previous Experience:
- Experiencehavingmanagedlargescaleandsmallpropertyrelatedworkand delivered works by supervising contractors or in house maintenance staff for acustomerfocusedorganisation
- Ahousingorganisation background orsimilarwouldbepreferable
- Experienceofdeliveringlargeandsmallbuildingprojectsto occupied/domestic homes
- Experience managingbudgetsandunderstandsvalueformoney
- Negotiatinganddisputeresolutionskills
- Goodunderstandingofbestpracticewithinsocialhousing
- ITliterate,proficientinMicrosoftWord,Outlook,ExcelandPowerPoint
- Haverelevantqualifiedbackground(BTech/HNC/CIOB/RICS/ONC)orequivalentor proven relevant experience
- Haveafull,validdrivinglicence
- Beabletosuperviseworkinanydeliverymodelchosenbythe business
