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Customer Software Technician

Randstad Technologies
Posted a day ago, valid for 17 days
Location

Buckingham, Buckinghamshire MK182FT, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A company specializing in electronic systems for Motorsport and Racing is seeking a Customer Support Technician.
  • The role involves providing technical support and guidance to customers, troubleshooting issues, and ensuring effective assistance.
  • Candidates should have some customer service experience and a technical background, which could stem from various roles or education.
  • The position is full-time, based in Buckingham, and offers a salary of up to £28,000 plus bonuses, private healthcare, and a share option scheme.
  • An interest in Motorsport/Racing is a plus but not mandatory.

I'm currently working with a company that design and manufacture electronic systems to measure, record and simulate data from vehicles which is used in Motorsport and Racing. This business have been around for over 30 years and have customers in over 100 countries.

They're currently looking to hire for a Customer Support Technician to join their team. You will be the first point of contact for their customers, providing technical support and guidance on their complete product range. You will troubleshoot issues, answer queries, and ensure their customers receive prompt and effective support.

They're looking for someone that's got some customer service experience, this could be working in a retail store, a phone based customer service job, face to face, or from a part time role at university, they're completely open as long as you've got some customer service experience.

They're also looking for someone that's got some technical background, again they're open as to what this looks like and it could be from a degree, a role you've had in the past. As you'll be dealing with technical customers they'd like to speak to someone that will be able to understand technical products.

If you have an interest in Motorsport/Racing this is also a bonus - but not required.

This role is 5 days a week onsite from their office in Buckingham.

Salary is up to 28k

+ Bonus

+ Private Healthcare

+ Share Option Scheme

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.