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Customer Support Specialist

Expert Employment
Posted 8 days ago, valid for 19 days
Location

Buckingham, Buckinghamshire MK18, England

Salary

£28,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The job involves addressing customer inquiries, providing product information, assisting with troubleshooting, and delivering exceptional support.
  • Candidates should have a background in customer service and a passion for cars.
  • A minimum of 2 years of experience in customer support, preferably in tech or automotive fields, is required.
  • The position offers a salary of £30,000 per year.
  • Applicants must possess a valid, clean UK driving license and have a positive, team-oriented attitude.

Your mission will be to tackle customer inquiries with precision, provide in-depth product information, assist with troubleshooting, and deliver exceptional support. Your enthusiasm for cars and background in customer service will be your greatest assets.

 

What You'll Be Doing

Leveraging your automotive industry experience or knowledge.

Communicating clearly and professionally in writing and over the phone.

Drawing on your previous customer service experience.

Applying logical thinking to troubleshoot issues effectively.

Bringing a positive, team-oriented attitude.

Holding a valid, clean UK driving license.

 

Key skills

Proven customer support experience, especially in tech or automotive fields.

Insight into vehicle data acquisition techniques.

Experience with product testing methodologies and tools.

Basic understanding of electronics.

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