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Customer Support Specialist

Expert Employment
Posted 13 hours ago, valid for 13 days
Location

Buckingham, Buckinghamshire MK18, England

Salary

£28,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The job involves addressing customer inquiries with accuracy and providing detailed product information.
  • Candidates should have a background in customer service and a passion for cars, leveraging their automotive industry knowledge.
  • The position requires clear communication skills, both written and verbal, along with logical problem-solving abilities.
  • Proven customer support experience, particularly in tech or automotive sectors, is essential, along with a clean UK driving license.
  • The salary is competitive, and applicants should ideally have at least 2 years of relevant experience.

Your mission will be to tackle customer inquiries with precision, provide in-depth product information, assist with troubleshooting, and deliver exceptional support. Your enthusiasm for cars and background in customer service will be your greatest assets.

 

What You'll Be Doing

Leveraging your automotive industry experience or knowledge.

Communicating clearly and professionally in writing and over the phone.

Drawing on your previous customer service experience.

Applying logical thinking to troubleshoot issues effectively.

Bringing a positive, team-oriented attitude.

Holding a valid, clean UK driving license.

 

Key skills

Proven customer support experience, especially in tech or automotive fields.

Insight into vehicle data acquisition techniques.

Experience with product testing methodologies and tools.

Basic understanding of electronics.

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