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Quality Assurance Advisor
At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7.
Reporting into the Quality Assurance Manager, the Quality Assurance Advisor is responsible for conducting Internal Audits across our Highways department. The role offers agile working, with travel to our Warwick HQ and/or Quinton office required 1-2 times per week.
What you'll do:
- Produce and maintain a comprehensive suite of audit checklists to ensure the scheduled audits are aligned to the Telent standards as well as ISO9001
- Produce comprehensive records for scheduled audits such as the audit report and any generated Non-conformance reports.
- Ensure actions which will include 'Non-conformances, Observations and Opportunities for Improvement' which have been identified during audits are followed up with the action owner for closure.
- Collate information from internal, customer and external audits as well as customer complaints and commendations for various external reports.
- Investigation reports and root cause analysis for areas of non-conformance
- Correction and remedial action to address identified non-conformance.
Who you are:
You will have previous experience working in a similar Internal Audit or Quality Assurance role and hold a relevant Auditor Qualification, covering ISO9001 Quality Management certification.
Key Requirements:
- Experience of working in a Quality Assurance or Quality Control related role previously
- Experience in carrying out audits to the ISO9001 standard and preparing reports.
- Effective stakeholder engagement and communication
- Ability to prioritise workload and re-schedule accordingly ensuring that all timescales are adhered to
- Knowledge of ITIL 4 requirements and ISO2000 is desirable.
- Full driving license.
What we offer:
A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The additional benefits with this role:
- 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
- Company pension scheme
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
Learn more about Telent:
Click here for Telent Video!
We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
