Back to search
Account Executive
Location: Buntingford
Salary: £22,000-£28,000
Hours: Full-time Monday to Friday 9.00-5.00
Benefits:
- 25 days holiday per annum (plus bank holidays)
- Free on-site parking
- Continuous opportunity for career progression and further qualifications
- Beautiful and rural office location
- A friendly and social office, holding team events throughout the year
- Pension Contributions & Employee Benefits Schemes
The Company
Our client is one of the most trusted and reputable organisations within the insurance industry, regularly winning consumer awards for their excellent products and best-in-class customer service. They have been going for over a century and manage their clients from local offices, ensuring community is at the heart of the business.
The Role
We have a fantastic and exciting opportunity for a driven, energetic and enthusiastic Account Executive to provide a fantastic customer experience to their valued clients.
Responsibilities:
- Answering calls from our customers or meeting them face to face at the office
- Review and process amendments to policies arising from changes to cover and circumstance, meeting the customer service standards and ensuring cover is appropriate
- Identify opportunities for cross-selling (including financial services)
- Investigate, consult on process claims
- Maintain own knowledge and skills to sell professionally and compliantly, delivering a consistently good experience to customers to meet requirement and standards of our client
Skills and Requirements:
- Previous customer service experience is desirable but not essential.
- UK Driving License and access to own vehicle is essential.
- Be self-motivated, willing to learn and enthusiastic.
- Excellent communication skills both verbal and written.
- Strong IT literacy, proficient using MS Office Applications.
- Good organisational skills and the ability to manage a busy workload and prioritise tasks.
