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Customer Service Administrator

Page Personnel
Posted 8 hours ago, valid for 25 days
Location

Burgess Hill, West Sussex RH159DS, England

Salary

£12 - £13 per hour

Contract type

Part Time

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Sonic Summary

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  • The Customer Service Administrator is a key position in the customer service department of a Financial Services company in Burgess Hill.
  • Candidates should have a strong educational background and proven experience in a customer service role.
  • The role requires excellent communication skills and proficiency in CRM software.
  • The estimated hourly salary for this position ranges from £12 to £13 per hour.
  • This is an ongoing temporary assignment within a supportive and collaborative company culture.

The Customer Service Administrator will be a pivotal role in the customer service department of a thriving Financial Services company. This role requires stellar communication skills and an unwavering commitment to providing top-notch service to every client.

Client Details

Our client is a well-established company in the Financial Services sector in Burgess Hill.

Description

As a Customer Service Administrator your responsibilities will include:

  • Handle inbound calls from customers and resolve their queries promptly and professionally.
  • Update customer details and policy changes in the company database.
  • Work closely with other departments to ensure seamless service delivery.
  • Identify opportunities to upsell or cross-sell insurance products.
  • Participate in training and development initiatives to enhance job skills and knowledge.

Profile

A successful Customer Service Administrator should have:

  • A strong educational background.
  • Excellent oral and written communication skills.
  • Proven experience in a customer service role.
  • Proficiency in using customer relationship management (CRM) software and other relevant computer applications.

Job Offer

  • An estimated hourly salary range of 12 - 13 per hour
  • Ongoing temporary assignment
  • A supportive and collaborative company culture.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.