Back to searchCustomer Service Manager
Pertemps Crawley
Posted 4 hours ago, valid for 24 days
Burgess Hill, West Sussex RH159DS, England
£16.69 per hour
Part Time
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Sonic Summary
- The Customer Service Manager position is a temporary to permanent role based in Burgess Hill.
- The salary for this position is £35,000 per annum once the candidate transitions to a permanent role.
- The role requires previous experience in customer service, scheduling, or booking coordination.
- Key responsibilities include handling customer bookings, allocating jobs, and managing service inquiries.
- The ideal candidate should possess strong communication skills and a proactive, customer-focused approach.
Location: Burgess Hill
Salary: 35,000 per annum (once in permanent role)
Times: 08:00 - 17:00 (starting ASAP)
Temporary to Permanent Opportunity
Key Responsibilities:
- Handling customer bookings efficiently and professionally.
- Allocating jobs to various sites and ensuring smooth scheduling.
- Acting as the first point of contact for customer inquiries and service requests.
- Managing and maintaining accurate records of bookings and site allocations.
- Liaising with internal teams to ensure customer satisfaction and service delivery.
- Identifying process improvements to enhance customer experience.
What We're Looking For:
- Previous experience in customer service, scheduling, or booking coordination.
- Strong communication and organisational skills.
- Ability to multi-task and work in a fast-paced environment.
- Proficiency in Microsoft Office and booking systems (training provided if needed).
- A proactive and customer-focused approach.
