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Customer Service Administrator

Page Personnel Secretarial & Business Support
Posted 20 days ago, valid for 6 days
Location

Burgess Hill, West Sussex RH15 8GE

Salary

£12 - £13 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Administrator will play a key role in the customer service department of a Financial Services company in Burgess Hill.
  • This position requires excellent communication skills and a dedication to providing high-quality service to clients.
  • Candidates should have proven experience in a customer service role and a strong educational background.
  • The estimated hourly salary for this role ranges from £12 to £13, with ongoing temporary assignments available.
  • The company promotes a supportive and collaborative culture while encouraging participation in training and development initiatives.

The Customer Service Administrator will be a pivotal role in the customer service department of a thriving Financial Services company. This role requires stellar communication skills and an unwavering commitment to providing top-notch service to every client.

Client Details

Our client is a well-established company in the Financial Services sector in Burgess Hill.

Description

As a Customer Service Administrator your responsibilities will include:

  • Handle inbound calls from customers and resolve their queries promptly and professionally.
  • Update customer details and policy changes in the company database.
  • Work closely with other departments to ensure seamless service delivery.
  • Identify opportunities to upsell or cross-sell insurance products.
  • Participate in training and development initiatives to enhance job skills and knowledge.

Profile

A successful Customer Service Administrator should have:

  • A strong educational background.
  • Excellent oral and written communication skills.
  • Proven experience in a customer service role.
  • Proficiency in using customer relationship management (CRM) software and other relevant computer applications.

Job Offer

  • An estimated hourly salary range of £12 - £13 per hour
  • Ongoing temporary assignment
  • A supportive and collaborative company culture.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.