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- Provide administrative support for all insurance claims via telephone, email, and live chat.
- Assist new and existing customers, brokers, and agents with inquiries and claims.
- Open new cases and ensure accurate documentation is collated from claimants, insurers, and third parties.
- Process new business documents and maintain up-to-date records.
- Previous experience in a customer service or insurance advisor role (beneficial but not essential).
- Strong communication skills, both written and verbal.
- A professional and empathetic approach when dealing with customers.
- Competitive salary of up to £25,000 per annum (pro rata).
- Monday - Friday, 9am - 5pm, 1 hour lunch break.
- 20 days annual leave (pro rata).
- Initial 9-month fixed term contract.
