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Burgess Hill
Ict technician
IT Helpdesk Technician

IT Helpdesk Technician

Solutions 2 Recruitment

Posted 2 days ago, valid for 24 days

Burgess Hill, West Sussex RH15 8GE

£26,400 - £27,700 per annum

Full Time

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Sonic Summary

Our education client is seeking an IT Helpdesk Technician to support staff, students, and parents in a technology-focused environment.
The role offers a salary between £26,400 and £27,700 per annum, with a requirement of at least 2 years of relevant IT experience, preferably in the education sector.
Candidates should have a minimum of level 3, or preferably level 4, in an IT-related subject such as A-Levels, BTEC, or an apprenticeship.
The position includes a 37-hour work week from Monday to Friday, along with 25 days of annual leave and excellent benefits.
A DBS check will be conducted on candidates, and a car driver is required due to occasional commuting to other sites.

Our education client are looking for an IT Helpdesk Technician to join the team in providing support for staff, students, parents and other stake holders This is a fantastic developmental opportunity for anyone who is keen to develop their existing skills in a wide range of technologies whilst working in a highly successful, technology focussed environment.

Monday to Friday - 37 hours per week - excellent benefits. £26400 - £27700 PA. 25 Days Annual Leave. Car driver required due to commuting to other sites from time to time. DBS will be taken up on candidates.

You will need a minimum of level 3, or preferably level 4 in an IT related subject (A-Levels/ BTEC or apprenticeship) At least 2 years’ experience in a relevant IT role – education sector would be a bonus.

The postholder will join a dynamic, friendly, and supportive team within a school that is known for being an investor in people and technology. The successful candidate will be working with a broad range of technologies including:

Office 365 and Azure AD
iOS and MacOS
Mobile Device Management (Microsoft Intune)
Windows Server (2019/2022) and Desktop (10/11)
PowerShell
Virtual Servers (vSphere & VMWare)
Wired and Wireless Networks (Aruba, Cisco and VLANs)
VOIP Telephony (3CX)
Filtering, Firewall and VPN (Smoothwall)
CCTV (Hikvision)
Mobile Device Management (Intune and Mostyle)
Door Control (Paxton and IDStore)
Active Directory, DNS, DHCP, Group Policy
Print Management (PaperCut MF)
Classroom Technologies
Understanding of networking principles
Knowledge of ideally in some or all of the following:
- Windows 10/11 Desktop Support
- Windows Server 2019/2022 Server
- Virtual Machines (ideally VMWare and/or Hyper-V)
- Active Directory, DNS, DHCP, and Group Policy
- Wired & Wireless Networking (ideally Aruba and/or Cisco)
- Switching and routing, VLANS, wireless networking
- Mobile Device Management (ideally Microsoft Intune and/or Mosyle)
- MacOS and iOS
- Print Management (ideally PaperCut MF)
- VOIP (ideally 3CX)
- Door Access Control (ideally Paxton and/or IDStore)
- Firewalls, Filtering and VPNs (ideally Smoothwall)
- CCTV (ideally Hikvision)
- PowerShell and Scripting

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