Community Safety Officer

Are you passionate about creating safer, more supportive communities? We are a recruitment agency seeking an enthusiastic and proactive Community Safety Officer to join a dynamic team within a leading organisation in Burnley.

Role Overview:

As a Community Safety Officer, you will play a key role in reducing anti-social behavior (ASB), hate crime, and domestic abuse in local neighborhoods. You’ll collaborate with colleagues and partners to manage reports and ensure positive outcomes for residents and communities.

Key Responsibilities:

• Implement a harm-centered approach within the community safety service.
• Conduct thorough investigations, gather evidence, take statements, and prepare case files for legal proceedings.
• Utilise various tools and interventions to prevent and address ASB, domestic abuse, and hate crime.
• Work with key partners to develop innovative solutions to community safety challenges.
• Complete risk assessments, action plans, and safeguarding referrals.
• Manage your own caseload, ensuring timely and effective resolution of issues.
• Maintain a visible presence in neighborhoods to foster positive relationships with residents.
• Accurately update IT systems and maintain detailed records.

What You’ll Need to Succeed:

• A strong passion for delivering exceptional service and helping customers improve their lives.
• A flexible and innovative approach to community safety.
• Self-motivation and the ability to work well within a team.
• Knowledge of housing legislation and legal processes related to social housing.
• Familiarity with crime and disorder legislation and best practices.
• Experience in early intervention strategies to resolve community safety issues.
• Ability to manage conflicting priorities and meet tight deadlines.
• Excellent communication, negotiation, and organisational skills.
• Proficiency in MS Office (Teams, Outlook, Word, Excel) and meticulous record-keeping.

Qualifications (Essential)

• Full Driving Licence.

Qualifications (Desirable)

• Recognised qualification in Community Safety, ASB and Nuisance Management

Experience (Essential)

• Experience of working in Social Housing.
• ASB case management as well as a good working knowledge of ASB legalisation and the tools used to tackle ASB in a social housing setting.

What You’ll Gain:

• The opportunity to make a tangible difference in people's lives.
• 25 days of holiday plus 8 bank holidays.
• Access to a comprehensive wellbeing program.
• Be part of a values-driven culture.
• Quality learning and development opportunities.
• Join a unique and diverse group of companies with growth ambitions.