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Restaurant & Bar General Manager

ROTHERWOOD RECRUITMENT (2020) LIMITED
Posted 22 days ago, valid for 7 days
Location

Burnley, Lancashire BB12, England

Salary

£26,000 - £31,200 per annum

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Contract type

Full Time

Employee Discounts

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking an experienced restaurant and bar general manager for a destination hotel in East Lancashire.
  • The role requires a minimum of 5 years of experience in hospitality management, preferably in a high-end restaurant or hotel.
  • Key responsibilities include overseeing daily operations, managing staff, and ensuring exceptional customer service.
  • The position offers a competitive salary along with performance-based bonuses and opportunities for career advancement.
  • Candidates should possess strong leadership skills, a passion for food and beverage, and familiarity with industry software.

We are looking for an experienced and passionate restaurant and bar general manager to oversee operations for a destination hotel in East Lancashire. This role demands exceptional leadership, a dedication to outstanding customer service, and a strong background in hospitality management.

Key Responsibilities:

Operations Management:

  • Oversee daily operations to ensure seamless service and quality standards.
  • Manage staff rostering, holiday requests, and payroll tasks.
  • Ensure accurate financial tracking, including cash-ups, ledger reconciliation, and month-end reporting.
  • Maintain operational knowledge of the EPOS system and make necessary updates.

Customer Service:

  • Prioritise customer service and guest needs in decision-making.
  • Address and resolve complaints, escalating when necessary.
  • Ensure the team proactively gathers and addresses allergy information.

Team Leadership and Development:

  • Lead, motivate, and manage front-of-house and bar staff.
  • Conduct appraisals, manage performance, and handle staff absences.
  • Implement and document training programs for all team members.
  • Delegate tasks based on business needs and staff capabilities.

Requirements:

  • Previous experience in a similar role within the hospitality industry, preferably in a high-end restaurant or hotel environment.
  • Proven leadership and management skills, with the ability to inspire and motivate a team to achieve excellence.
  • A commitment to delivering exceptional customer service, with strong communication and interpersonal abilities.
  • Excellent organisational and problem-solving skills, with the ability to prioritize tasks effectively in a fast-paced environment.
  • A passion for food and beverage, with knowledge of culinary and mixology trends.
  • Familiarity with industry software and technology, including POS systems and inventory management software.
  • Relevant qualifications in hospitality management or a related field are desirable.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Opportunities for career advancement and professional development.
  • Employee discounts on food and beverages.
  • Health and wellness benefits.
  • A dynamic and supportive work environment.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.