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Sales Coordinator (Internal Sales)
Location: Cannock area
Salary: Competitive
Full-time, office based 40hours per week
Our client is a fast-growing National Technical Service Solutions provider that specialises in industrial air systems. They work with a broad range of customers providing Service, Capital Installations, Maintenance Regimes, Parts and Hire. Trading for over 65 years, the company has grown successfully over the last 5 years and now commands a 15% market share.
Role:
- Assist with the company’s remedial sales to its customer base.
- Working from warm leads you will produce quotations for compressor repairs and upgrades.
- Log quotations on our sales system.
- Communicate with clients pre and post quote to chase and close out purchase orders.
- Provide a positive level of customer service.
- Complete required administration for each customer order.
- Report to the team leader on sales pipeline and sales opportunities.
- Liaise with field service engineers to ensure information relating to quotes is gained and utilised.
- Check appropriate parts and costs of parts supported by the internal technical team.
- Prepare quotations for checking by line management before sending.
- Focus on reviewing customer accounts and potential opportunities for developing leads and maximising conversion rates.
- Full training and induction for the role will be available.
Candidate:
Will have experience in an internal sales position, and will be aiming to work for a UK market leading organisation.
- Experience of Telesales/Service Sales/Parts Sales.
- Working with warm enquiries and leads.
- Experience of producing quotations with a service or technical bias.
- Experience of working with other departments/functions to gather quote information.
- History of chasing clients for purchase orders via phone calls.
- Good level of accuracy and attention to detail.
- Demonstrable experience of working to targets.
- Strong IT skills.
- A desire to work as part of a team.
- Be Health and Safety aware.
- Good knowledge of Excel, Word and Outlook
Desired:
- Educated to A-Level Standard or equivalent
- Admin or Management qualifications
- Knowledge of AX Database
- Completed Sales Training
- Data Input experience
