- Monitor and manage customer accounts to ensure timely payments
- Process and reconcile incoming payments
- Maintain accurate records of customer interactions and transactions
- Resolve invoice queries and discrepancies
- Liaise with clients to arrange payment plans and settlements
- Prepare regular reports on credit status and collections activity
- Ensure compliance with credit policies and procedures
- Collaborate with sales and customer service teams to handle credit issues
- Conduct credit checks on new customers
- Proven experience in a similar role
- Strong numerical and analytical skills
- Excellent attention to detail
- Proficiency in accounting software and Excel
- Good communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving abilities
- Knowledge of credit management principles