- Arrange and conduct on-site and virtual viewings with prospective tenants
- Act as the primary point of contact for applicant inquiries, delivering exceptional service over the phone, in-person, and online
- Establish and nurture strong connections with potential tenants
- Oversee lettings administration, including new tenancies, applications, agreements, and communication logs
- Welcome tenants and visitors to our office, surpassing their customer service expectations
- Proven track record in achieving targets
- Self-motivated with excellent communication skills
- Friendly, positive personality with exceptional customer serviceÂ