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- Analyse customer returns, concerns and defects
- Prepare and maintain control plan for components and complete products
- Perform Capability Studies and Process Audits
- Able to use key Quality tools, PPS, A3, Ishikawa, Is/Is Not, Mini Tab, 5Why
- Support the continuous improvement of the Operator Description Sheets (ODS)
- Lead Problem Solving teams for Root Cause Analysis on Plant/Customer issues
- Understand supplier requirements for PPAP
- Be able to travel at short notice
- Raise and manage quality documentation (Quality Alerts, PFU’s etc)
- Automotive Industry experience is advantageous but not essential.
- Manufacturing Quality system experience and customer communication activities
- Ability to demonstrate excellent communication and presentation skills to all levels of the business including the customer
- Able to demonstrate knowledge of Problem-Solving Tools and Techniques
- Required to be committed, self-driven to learn and have the ability to work on your own initiative
- Minimum HNC qualified
- Excellent salary
- 26 days holiday plus bank holidays
- Employee discounts available
- Cycle To Work Scheme
- Discounted Golf / Gym memberships
- finishes throughout the week if hours are made up elsewhere (discretionary)
- Contributory pension scheme
- Opportunities for development and training
