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Credit ControllerOffice based roleEaton Syalon is recruiting a Credit Controller to join a well established, reputable business based in Burton-Upon-TrentThis full-time, permanent position would be the ideal role for someone with previous Credit Control experience, who enjoys a varied, end-to-end role within a fast paced, highly supportive team, offering a fantastic salary and benefits package and on-site parking.Key Responsibilities:· Monitor customer credit worthiness and maintain within set credit limits.
· Ensure customers pay to agreed terms and take appropriate action where they do not.
· Allocate cash on the customers’ accounts.
· Ensure customer queries are logged within 3 days of receipt and chase resolution to ensure clearance within 21 days.
· Perform credit checks on new and existing accounts in accordance with each company policy and within the rules of any Credit Insurance Policy.
· Follow-up customer debit notes and resolve in a timely manner
· Produce stop-list of unpaid accounts by specified Working Day.
· Refer accounts that are unpaid by set day of month to the AR Manager.
· Raise manual invoices for recharges, rent, asset sales, etc
· Raise credit notes within set timescales in accordance with each company policy and authorisation.
· Ensure customer statements issued by the set deadline
· Calculate interim/final rebate payments and raise credit notes
Who we're looking for:
- Office-based experience ideally in Credit Control. Someone with a strong Customer service or accounts background will be considered. Previous experience in a professional setting is essential.
- Strong communication and personal skills - Ability to communicate effectively with customers, colleagues, and management, especially when discussing payments or overdue accounts.
- Time Management - Prioritizing tasks and managing time effectively, particularly when dealing with a large number of accounts and deadlines
