Customer Service Advisor

*Do you thrive on providing first-class Customer Service?

*Do you have a natural flair and passion for customer service and administration skills?

We are currently hiring for an award-winning business! Working in a well-established logistics team, you will become an integral part of the day to day running of the customer service department.

Job Title: Customer Service Advisor

Job Type: Permanent, Full-time

Salary: 23,000 rising to 25,000 after passing probation

Benefits: Hybrid working, 25 days holiday plus extra day for your birthday and 8 bank holidays, free parking, health care plan and much more.

Hours: Monday to Friday 37 hours per week

Location: Burton On Trent

Responsibilities:

• To provide outstanding customer support across our sporting programmes via all customer contact channels

• Handling customer calls and email enquiries, resolving issues efficiently.

• Taking ownership of individual enquiries and requests using a ticketing system.

• Upholding the company's reputation and instilling confidence in their and services.

Qualifications and Skills:

• Proven experience Customer Service.

• Excellent communication skills, both written and verbal.

• Detail-oriented with strong problem-solving abilities.

• Proficient in Word, Excel and CRM packages.

Working in a small friendly and well established team this is an amazing opportunity to join a thriving organisation and contribute to their continued success. Apply now or contact Sophie Pugh on (phone number removed) or (url removed)

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.