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The successful Internal Sales Support Engineer / Technical Advisor / Engineering Coordinator shall be Office-based providing technical support, proposals, quotations, and service solutions to customers and engineers within the pump industry, with a focus on troubleshooting, maintenance guidance, and collaborating closely with service and engineering departments.
The successful Internal Sales Support Engineer / Technical Advisor / Engineering Coordinator will ideally have experience in a technical support, sales, or service role within mechanical engineering. Service Engineers looking to come off the tools and progress into a technical engineering support role are encouraged to apply.
Package
£31,000-£35,000 depending on experience
25 days holiday plus bank holiday
Hybrid opportunities
Pension
Additional company benefits
Internal Sales Support Engineer / Technical Advisor / Engineering Coordinator Role
- Office-based, providing technical support, quotations, proposals and service solutions to customers and engineers within the pump industry.
- Provide customers and engineers with technical service support on a variety of pumps and associated products.
- Responsible for answering technical enquiries about various pump products, including installations, maintenance, repair, and troubleshooting.
- Working closely with the Pumps Service Department to ensure an excellent standard of after-sales service is provided.
- Liaise with various engineering departments.
- Office based in Burton on Trent with hybrid opportunities.
- Determination, enthusiasm, and motivation to succeed and grow with a reputable pumps manufacturer.
- Ability to handle or willingness to learntechnical mechanical engineering application issues.
- Experience as an Applications Engineer, Proposals Engineer, Internal Sales Engineer, Technical Advisor, Technical Support Engineer, Technical Sales Support or similar in Engineering.
- Service Engineers looking to come off the tools would also be of interest.
- A technical engineering qualification would be advantageous.
- Knowledge of the pumps such as centrifugal, submersible, sewage, diaphragm, positive displacement, HVAC and/or other pump related products is advantageous, full product training is provided.
- Commutable to the office in Burton On Trent.
