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Digital Business Analyst
Up to £55,000Hybrid (2 days onsite in Burton-on-Trent)Responsibilities include:
- Conducting business analysis activities for ongoing improvement projects centered around core digital platforms.
- Grasping business goals and ambitions, validating requirements from diverse stakeholders using suitable analysis techniques.
- Comprehending business processes and systems, identifying opportunities for enhancement within core digital platforms.
- Precisely documenting requirements (functional, non-functional, data, reporting, and transition) and processes (current and future states).
- Collaborating with product and project teams to plan business changes and design processes.
- Partnering with multiple third-party vendors to deliver solutions.
What You'll Bring:
- Outstanding communication and stakeholder management skills, with the ability to clearly convey concepts, effectively challenge, and manage expectations.
- Strong technical analysis and complex problem-solving abilities.
- Extensive experience and broad understanding of various digital technologies, such as web, mobile apps, customer data platforms, APIs, etc.
- Proven experience with Agile best practices and the application of hybrid approaches in a digital environment.
- Preferable but not essential: knowledge and experience in the hospitality or retail sectors.
Please note: applicants must live within commutable distance of Burton-on-Trent and have soilid, proven experience as a BA within the digital space (specifically customer facing apps).
