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Join our clients adventurous team! As a Specialist Product Manager, you'll lead and manage the growth of their Specialist Products, taking ownership of their strategic direction with support from the Heads of Product.
Key Responsibilities:
- Strategic Management: Own the strategy for Specialist products with support from Heads of Product.
- Product Promotion: Champion the Solo, Active, and new products across the business to boost their profile and maximize sales.
- Performance Metrics: Maintain ownership of P&L and NPS scores for Specialist products.
- Product Development: Constantly review, improve, and refine tour itineraries. Identify areas for improvement and new product opportunities.
- Market Research: Collaborate with the Insight team to gain consumer insights for product growth.
- Negotiation & Contracting: Negotiate and contract land products for Specialist products with relevant teams.
- Tour Costing: Compile, manage, and update all tour costings to achieve target margins. Reclaim compensation from suppliers where necessary.
- Supplier & Product Management: Manage supplier agreements and contracts. Follow up on tour details post-visit and ensure accurate tour costing and detailed notes for Marketing.
- Competitor Analysis: Monitor competitor activity and its impact on our tours.
- Customer Service: Manage Customer Service information requests promptly. Ensure hotel/agent contracts are updated and returned signed within agreed timelines.
- Product Training: Deliver clear and professional product training as needed.
- Accuracy in Marketing: Check brochure and website content for accuracy and suggest improvements.
Requirements:
- Demonstrable experience as a Product Manager, ideally in European travel/solo tours.
- Strong relationship-building skills with key suppliers.
- Strategic and commercial mindset with strong negotiation skills.
- Creative and proactive problem-solving abilities.
- Team player with the capability to work independently.
- High accuracy and attention to detail.
- Excellent communication skills, both written and verbal.
- Well-developed organizational skills.
- Proactive and able to use initiative.
- Knowledge of another European language (desired but not essential).
Additional Responsibilities:
- Manage a small selection of European tours as needed.
- Undertake overseas visits to develop new tour ideas and confirm supplier agreements.
Join the team and drive the success of Specialist Products, ensuring they evolve to meet changing consumer demands and market trends. Apply your strategic thinking, negotiation skills, and passion for travel to create unforgettable experiences for the consumers.
This will be a hands on role with travel required between July and November.
YOU MUST HAVE EXPERIENCE WITH EUROPE AND TOURS
Excellent benefits are offered with room for progression and hybrid working.
Please get in touch with your CV ASAP if you feel this could be the right role for you!
