Care Manager

Our client is a leading provider of high-quality domiciliary care services dedicated to supporting individuals to live independently and comfortably in their own homes.We are looking for a compassionate, experienced, and proactive Registered Manager to join our team and lead the delivery of excellent care in a community-based setting.

Role Overview:
As the Registered Manager, you will be responsible for overseeing the operational management of our domiciliary care service. You will lead a team of care staff to ensure the highest standards of care are provided to clients while maintaining compliance with all regulatory requirements. You will be accountable for the effective day-to-day management of the service, ensuring that care plans are implemented, and services are delivered in a safe, efficient, and professional manner.

Key Responsibilities:

• Oversee the day-to-day running of the domiciliary care service, ensuring the highest standards of care delivery.
• Manage the recruitment, training, and performance of staff to ensure adequate staffing levels and compliance with regulatory standards.
• Develop, implement, and regularly review individual care plans for each service user.
• Ensure that services are delivered in line with care packages, budgets, and timelines.
• Ensure the service complies with Care Quality Commission (CQC) regulations, relevant local authority standards, and health and safety requirements.
• Lead CQC inspections and take action on feedback to maintain or improve the service rating.
• Regularly review and update policies and procedures to ensure ongoing compliance.
• Provide leadership and support to care teams, promoting a positive, collaborative working environment.
• Conduct regular supervisions, appraisals, and team meetings to foster professional development and staff engagement.
• Promote continuous improvement and ensure staff have access to ongoing training and development opportunities.
• Ensure that all clients receive personalized care that meets their individual needs and preferences
• Engage with clients and their families to resolve any concerns or complaints promptly and professionally.
• Conduct regular client reviews to ensure care plans remain relevant and effective.
• Financial and Administrative Management

Key Requirements:

• Qualifications:

  • Level 5 Diploma in Leadership for Health and Social Care or equivalent.
  • Registration with the Care Quality Commission (CQC) as a Registered Manager.
  • Previous experience as a Registered Manager in a domiciliary care setting, or in a similar leadership/management role.

• Skills and Experience:

  • In-depth knowledge of CQC standards, and safeguarding procedures.
  • Proven leadership skills with experience in managing and motivating teams.
  • Strong organizational and time management skills with the ability to prioritize and manage multiple tasks.
  • Excellent communication and interpersonal skills, with the ability to engage with clients, families, and staff effectively.
  • Financial acumen and experience in budget management.
  • A passion for delivering high-quality, person-centered care.

Benefits:

• Competitive salary with performance-based bonuses.
• Opportunities for career progression and professional development.
• Comprehensive training and support.
• Employee wellbeing programs.