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- Chasing overdue payments by phone, email, and letter.
- Managing the sales ledger and ensuring all accounts are up to date.
- Investigating and resolving discrepancies in accounts.
- Liaising with internal teams to resolve billing issues.
- Maintaining accurate records of communications and actions taken.
- Reporting to the Finance Manager on the status of overdue accounts.
- Assisting with month-end processes, including reporting and reconciliations.
- Previous experience in credit control or accounts receivable.
- Strong communication and negotiation skills.
- Ability to work independently and manage time effectively.
- Attention to detail and a high level of accuracy.
- Proficient in using Microsoft Excel and accounting software.
- Strong organisational skills and the ability to prioritise tasks.
