Sales Administrator

Hales Group Limited

Posted a month ago, valid for 5 days

Bury St. Edmunds, Suffolk IP28 6LD

£24,000 - £27,000 per annum

Full Time

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Sonic Summary

The position of Sales Administrator offers a salary ranging from £24,000 to £27,000 per annum, depending on experience.
This full-time, permanent role is based in a rural location on the outskirts of Bury St Edmunds, requiring a valid driver's license and personal transport.
The successful candidate will support Account Managers in maintaining client relationships and providing exceptional customer service.
Key responsibilities include managing incoming calls, handling live chat inquiries, and addressing technical queries as needed.
Previous experience in a similar role or with CRM systems is desirable, but training will be provided for all systems and products.

Sales Administrator £24,000- £27,000 per annum DOEMonday to Friday, 8am-5pmFull timePermanent On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for a Sales Administrator to join their welcoming, supportive and growing team! Reporting to the Sales Manager, the successful candidate will be responsible for administrative duties, supporting the Account Managers in maintaining client relationships and gaining new customers, always ensuring to provide the best possible level of customer service. Due to the rural location of the role, a drivers licence and access to your own transport is essential. Main duties and responsibilities:

Dealing with incoming calls
Manage the general inbox
Handle live chat enquiries
Identifying and handing opportunities to the Trade Account Managers
Maintain a high level of customer service
Review plans and specifications, consult customers to ensure they are purchasing the correct products for their needs
Handle technical queries when required
Deal with any issues such as returns or delivery problems

Key skills:

Excellent communication skills, both written and verbal
Confident and polite telephone manner
Excellent organisation skills
Confident use of a PC and Microsoft packages such as Outlook and Excel
Team worker
Self – Motivated
Friendly, energetic personality
Previous experience in the use of CRM systems would be desirable, however all training on systems and products will be given

If you are interested in this position, please apply with a current CV, or contact the Bury St Edmunds for more information

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